(4.5 / 5)6+ Ratings

Rail Ninja Reviews

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Overall Rating

4.5
6 Reviews
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About Rail Ninja

Rail.Ninja is a global independent online reservation service agency for train tickets. It provides a platform for booking train tickets online across the world, including Europe, Asia, Australia, the Americas, the Middle East, and Africa.

The platform offers flexible payments with over 20 methods and real human support available 24/7. It provides a timetable for over 1,000 routes worldwide. It does not own or operate any of the trains or rail stations but provides top quality agency services to customers for a better travel experience.

The goal of Rail.Ninja is to help users choose the most comfortable trains and see the types of seats so they can make a better choice for their trip. It allows users to book tickets far in advance for better trip planning.

Rail.Ninja also has a mobile app for iOS and Android, offering 5% better prices than the website. The app provides an intuitive interface, class selection, seamless booking experience, and offline mode for tickets. It also offers notifications about ticket status and changes, and 24/7 real human in-trip support.

Rail.Ninja is trusted by millions of travelers worldwide and is recognized for its convenience, reliability, and exceptional service. It is committed to making train travel in any country of the world done right. It is also environmentally friendly as trains leave a 96% smaller carbon footprint than planes.

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Rail Ninja Customer Reviews (6)

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Michael Seiler
Michael Seiler
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Jul 25, 2024
Christopher Stokes
Christopher Stokes
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Jul 24, 2024
Marretje De Kock
Marretje De Kock
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Jul 24, 2024
Snæbjörn Magnason
Snæbjörn Magnason
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Jul 23, 2024
Norma Johnson
Norma Johnson
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Jul 23, 2024
Áslákur Guðfinnsson
Áslákur Guðfinnsson
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Jul 20, 2024

Rail Ninja Customer’s Q&A

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Rail Ninja Features and Benefits

Rail.Ninja offers a range of top features and benefits that make train travel a breeze:

  • Interactive Route Map and Trip Planner: These tools help users explore various destinations and plan their journey efficiently.
  • Flexible Ticket Options and Passes: Users can customize their travel according to their preferences and budget.
  • Real-Time Train Schedules and Availability: Users can easily find the best routes and options for their journey.
  • User-Friendly Interface: The platform provides a seamless experience for booking train tickets.
  • Mobile App: The Rail.Ninja app for iOS or Android offers 5% better prices than the website.
  • Environmentally Friendly: Trains leave a 96% smaller carbon footprint than planes.
  • Real Human Support: Rail.Ninja provides a real human support service, so users can utilize advice and make changes to their plans if needed.
  • Trusted by Travelers Worldwide: Rail.Ninja is trusted by leisure & business travelers worldwide.

These features and benefits make Rail.Ninja a convenient and efficient platform for booking train tickets online.

Rail Ninja Pricing

The pricing on Rail.Ninja varies depending on the route, train type, and class of service. Users can book tickets for trains worldwide with preferred payment methods. The platform offers flexible payment options with over 20 methods.

However, it's important to note that some users have reported high fees when booking through Rail.Ninja. It's always a good idea to compare prices with other booking platforms or directly with the local train company to ensure getting the best deal.

For more specific pricing, it's recommended to check the Rail.Ninja website or app, where users can find real-time availability and pricing for various routes. The Rail.Ninja app for iOS or Android offers 5% better prices than the website.

Payment Method

Rail.Ninja offers a variety of convenient payment methods for booking train tickets. Users can choose from over 10 different payment options. These include popular methods such as Apple Pay, Google Pay, and Visa/Master Card. This flexibility ensures that users can make secure bookings using their preferred payment method. The platform also supports payments in various currencies, providing additional convenience for international travelers.

Rail Ninja FAQs

FAQ

Rail Ninja Alternatives

Here are the top 10 alternatives to Rail.Ninja:

  1. Omio.com: A platform for comparing and booking train, bus, or flight tickets for destinations in Europe.
  2. Raileurope.com: Offers train and bus tickets for the UK and Europe.
  3. Rome2rio.com: Helps users discover how to get anywhere by searching plane, train, bus, car, and ferry routes.
  4. Eurostar.com: The official website for Eurostar, offering train tickets to Paris, Brussels, Amsterdam, Lille, and many more European destinations.
  5. Italiarail.com: Specializes in booking train tickets for Italy.
  6. Trainline: A global platform for booking train and coach travel.
  7. CP PT: Portugal's official train booking service.
  8. Deutsche Bahn: Germany's national railway company, offering domestic and international train tickets.
  9. SNCF: France's national state-owned railway company, providing train services for travel within France and across Europe.
  10. Trenitalia: Italy's primary train operator, offering a wide range of train services.

These platforms offer similar services to Rail.Ninja and are popular choices for booking train travel.

FAQ

How To Open A Rail Ninja Account?

To open an account on Rail Ninja, follow these steps:

  1. Visit the Rail Ninja website or download the Rail Ninja app from the App Store or Google Play Store.
  2. Sign in to your account using your email and password.
  3. Proceed to the My orders section where you will see options to modify your reservation.

Please note, if you have a booking confirmation email, you can click on the link in that email to access your reservation. If you can't login, you can request a sign-in link.

Remember, all tickets booked with Rail Ninja are electronic tickets (e-tickets). You can print them out or install the Rail Ninja app and your tickets will be with you when you travel. The Rail Ninja app will display tickets even if you are not connected to the internet and you opened tickets in the app when you were online.

For any further inquiries, please contact the Rail Ninja support team via e-mail or online chat.

Hope this helps!

FAQ

Rail Ninja Return Policy?

Rail.Ninja's return policy is dependent on the type of fare selected at reservation. For example, flexible and regular fares allow cancellation of tickets, while saver and non-flexible fares do not.

The standard cancellation policy refunds 80% of the total price of the canceled ticket, unless specified otherwise in fare terms and conditions. If unable to contact directly and return tickets at the station, the process may take additional time, up to 4 weeks.

The modification policy also depends on the fare type. Standard modification is free of charge, with customers only required to pay the price difference between the new and the original tickets, plus a service fee for a new ticket reservation. The deadline for modification of tickets is 24 hours before departure of the train.

For missed trains, it's recommended to go to the ticket booth at the rail station and try to modify tickets there. Some carriers allow modification for a few hours after train departure.

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